Frequently asked Questions

Most frequent questions and answers

At The Sports Pod, we’ve made a conscious decision to not accept insurance, and here’s why. As a boutique clinic dedicated to sports medicine and athlete care, our primary focus is on you and your recovery. We don’t want to be bogged down by the limitations and restrictions that come with insurance companies dictating what treatments are covered.

When you choose us, you’re choosing personalized care. We believe in using every tool available to help you recover as quickly and effectively as possible. Our approach isn’t limited by what insurance will or won’t pay for; instead, it’s driven by what’s best for you.

Booking an appointment at The Sports Pod means you get our undivided attention. We’re here to listen to your concerns, answer your questions, and explain exactly what’s going on with your body. This dedicated time ensures that you’re not just a number in a system but a valued individual with unique needs.

By not accepting insurance, we can maintain our commitment to providing the best care possible, focused solely on your health and performance. We’re here to help you achieve your goals without compromise.

If you have more questions, feel free to text us at 214-888-6769 or email info@thesportspod.co.

At The Sports Pod, we offer a convenient service to compile a superbill for you to submit to your own insurance. Many athletes have successfully received partial reimbursement, though full reimbursement is rare since we are not in-network. With our superbill, you can easily submit a claim and potentially get reimbursed, depending on your insurance carrier.

We provide an itemized receipt because this is the structure your insurance carrier needs. Our visits are not structured as an à la carte system where individual techniques or services are itemized. Each treatment is tailored specifically to your needs based on the doctor’s expertise and assessment, which may not always include certain techniques like needling or chiropractic adjustments. Since our front desk team compiles these manually and reviews each appointment individually, mistakes can happen from time to time.

We compile these superbills at the end of each month, and you can request them by texting 214-888-6769 or emailing info@thesportspod.co. Please be patient with us as it is a time-consuming process, and mistakes will happen from time to time. Just let us know, and we’ll fix it. Our virtual assistant will ensure you receive your superbill by the first week of the following month. We want you to have the best experience possible.

An initial exam/treatment takes approximately 60mins. Subsequent treatments typically take 30-45 minutes. Our Movement Specialists are extremely thorough and detailed in their examinations. We also strive to educate our patients as much as possible about their ailment and possible solutions. The Sports Pod philosophy is that it is not enough to just treat the symptom, we must first uncover the root of the problem.

Dry needling has been described as being very relaxing. Dr. Wu has been certified both in Canada, and the US. He often dry needle’s himself for his own injuries. Most people are reluctant to try it because they don’t fully understand its benefits or how it is administered. Dry needling is safe and is regulated by the State of Texas to ensure the safety of its citizens. Needles are used, but they are as thin as a human hair and are only used in the top portion of the skin. These extremely thin needles are used as a conduit on specific points on the body to activate our bodies natural response for healthy recovery. After a treatment many patients compare a dry needling treatment to a full body massage, although the benefits tend to last longer.

Studies have shown that a proper dry needling treatment stimulates the secretion of endorphins and enkephalins, norephinephrin and several other types of opioids. The release of these neurotransmitters positively influence the immune system, helping the body to naturally heal and reduce pain and inflammation. Many athletes use dry needling to recover faster and gain that edge!

The Sports Pod is committed to providing all of our patients with exceptional care. To meet our goal of taking care of you as soon as availability allows, there is a waiting list option if you would like to be notified as openings arise before your scheduled appointment. When a patient cancels without giving enough notice, this prevents another patient from being seen.

Please call or text us at 214-888-6769, or email at info@thesportspod.co by 12:00 p.m on the day before your scheduled appointment to notify us of any changes or cancellations. To cancel a Monday appointment, please call or email by 2:00 pm Friday. If prior notification is not given, you will be charged $50 for the missed appointment.

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